What Information We Hold and Why
When you register, we collect your name, email address, phone number and the wallet details you use — whether that is bKash, Nagad or Rocket. This lets us verify your account, process deposits and withdrawals, and send you transaction confirmations to your registered number. During login,
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we record your device type, browser and IP address to detect unusual access and keep your session secure. If you reach out to our support team, the conversation is stored so we can follow up accurately. We do not share your payment identifiers — including your
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bKash or Nagad mobile number — with advertisers or unrelated third parties. Data shared with payment processors is limited to what is strictly needed to complete your transaction, and those processors operate under their own data agreements. We retain account records for as long as your
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account is active and for a period after closure as required by applicable rules in the regions where we operate. You may request a copy of your personal data or ask us to correct it at any time by writing to our support channel. Availability of
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our platform and this policy's scope depend on your local law and eligible region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.