Reference

How fee999 Handles Your Personal Information

Your account details, wallet history and personal data are handled with clear rules — no vague language, no hidden sharing.

Account DataWallet PrivacyData ControlThird-Party RulesYour Consent
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fee999 How fee999 Handles Your Personal Information
PRIVACY HELP PATHS

Get Help With Your Privacy Settings

Account Data Request Ask us to send a copy of the personal data linked to your fee999 account. Reach our Bangladesh support team through the in-app chat or the contact page for a formal data request.
Wallet Detail Queries If you want to know which bKash, Nagad or Rocket details are stored against your account, our support team can confirm exactly what payment information we hold on file.
Data Deletion Request You can ask us to delete your personal data after your account is closed. Submit the request through support chat and our team will confirm the steps and timeline that apply to your account.
HOW WE PROTECT YOU

The Practices That Keep Your Data Safe

SSL Encryption

Every connection between your device and fee999 uses SSL encryption. Your login details, bKash wallet number and personal data travel over a protected channel that blocks third-party interception.

Minimal Data Retention

We keep your personal data only for as long as your account is active or as required by applicable rules. Transaction records for Nagad and Rocket payments are not held beyond what verification needs.

No Third-Party Data Sales

We do not sell, rent or trade your personal information to advertisers or data brokers. Any third-party tool integrated into fee999 operates under a strict data-use agreement with us.

Account Access Logs

We log every login attempt and device session so unusual access is flagged quickly. You can contact support to review recent login history if anything looks unfamiliar on your account.

fee999 What Information We Collect and Why

What Information We Collect and Why

When you open an account, we collect the details needed to verify your identity and process wallet transactions — your name, contact number, and the payment method you use, whether that is bKash, Nagad or Rocket. We also record session activity and device type to protect your account from unauthorised access. We do not collect more than we need. Payment confirmation data

from Nagad or bKash is stored only long enough to process and verify your transaction. We do not sell your personal information to third parties, and any data shared with service partners is limited to what those partners need to operate their function on our platform.

Key Privacy Terms You Should Know

01
What is personal data?

Personal data is any information that identifies you — your name, mobile number, email address or payment wallet details such as a linked bKash or Nagad account number.

02
What does data processing mean?

Data processing covers any action taken on your information — collecting, storing, using or deleting it. Every time fee999 verifies a Rocket or Nagad transaction, that counts as processing.

03
What is a data controller?

The data controller is the party that decides why and how your personal data is used. fee999 acts as the data controller for all information linked to your account on this platform.

04
What does consent mean in a privacy context?

Consent means you have actively agreed to how your data is used. You give consent when you accept our terms at account opening; you can withdraw it by contacting support at any time.

05
What is KYC?

KYC — Know Your Customer — is the identity verification step that links your account to a real person. It typically involves confirming your name and a valid document before withdrawals are processed.

06
What is a cookie in this context?

A cookie is a small file stored on your device when you visit fee999. It remembers your session so you stay logged in and helps the platform load faster on return visits.

Your Privacy Questions Answered

We share wallet details only with the payment processor needed to complete your transaction. No advertiser, data broker or unrelated third party receives your bKash or Nagad account information.

Yes. Contact our support team through in-app chat and request a data summary. We will confirm which account details, device records and payment references are stored against your profile.

Log into your account, go to account settings and edit the fields you need to update. For changes to your registered mobile number or linked wallet, support verification may be required first.

We may use your contact details to send account-related messages. You can opt out of promotional messages by updating your notification preferences in account settings or by contacting support directly.

After account closure, we retain only the records required under applicable rules — primarily transaction logs for bKash, Nagad or Rocket payments. All other personal data is removed on request once the retention period ends.

Yes. Whether you access fee999 through a mobile browser or a saved app shortcut, your session runs over SSL encryption. Logging in with your registered mobile number also triggers an OTP step for added account security.
Reference

Privacy Guide Bangladesh

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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